2Wire, Pace, or ARRIS gateway: No lights

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If there are no lights on the gateway:

Diagram of the gateway, computer, telephone jack, filter, and cords

  1. Make sure the power cord is connected securely into the back of the gateway and into a working power outlet.

    If it's plugged into a power bar, make sure the power bar is turned on.

  2. If there are still no lights on the gateway, call 1.800.SASKTEL (1.800.727.5835) for technical support (hours, menu options) to report the problem. We may need to replace the gateway.
     

 

2Wire and Pace are registered trademarks of Pace plc.

Updated 10/12/2023 02:08 PM

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